We’re confident you’ll love our products, but if something’s not the right match for you we have a 30 day satisfaction guarantee on everything. If you need to make a return, you can begin the process online through our Return Center or at any of our store locations.

Returns from the continental U.S. are provided shipping labels free of charge. At this time we do not offer free returns and exchanges for international orders. Please reach out to Customer Experience for more information. 

Final sale, engraved styles, and mystery items will not be accepted for a refund or exchange.

Our Holiday Advent Calendar and Beauty Box are not eligible for returns or exchanges. 

Return Qualifications

Jewelry, Fragrance + Lifestyle Returns

• Return must be initiated within 30 days post purchase.
• Items must be in the original packaging — plastic bag and pink pouch.
• Only one fragrance return is permitted per customer. 

Uncommon Beauty Returns

• Return must be initiated within 30 days post purchase.
• Items must be in the original packaging.

If you have an adverse reaction or other concerns, please contact Customer Experience for help. 

Bundle Returns

• Return must be initiated within 30 days post purchase.
• Bundles must be returned as a full set — partial returns will not be accepted.
• Items must be in the original packaging.

Return Processing

Once your return is received to our warehouse it may take 5-7 business days to process. All returns are quality checked once received. Refunds are dependent on the condition of the return and may be rejected if the return is deemed improper. We reserve the right to refuse a return for any reason.