How do I file a warranty claim?Updated 2 days ago

Please contact our Customer Experience Team to report manufacturer defects or damage within the warranty timeframe. Please include:

• A photo or video of the issue
• Your order number or receipt
• Your shipping address and email address

Once we have this information, we will review and help with next steps.

Proof of purchase from uncommonjames.com or an Uncommon James store, along with a photo of the item is required for consideration. Purchases made through authorized retailers are not covered under our warranty.