All articles
Warranty
What is Uncommon James' Warranty Policy?
We’re confident in the quality of our products and guarantee them under a warranty that starts on the original purchase date, whether you shopped online or in-store. If you experience an issue with your product within the applicable warranty timefram
How do I file a warranty claim?
Please contact our Customer Experience Team to report manufacturer defects or damage within the warranty timeframe. When reaching out, please include:. If you’ve already contacted our Customer Experience Team, you do not need to submit another reques
Do final sale items come with a warranty?
Final sale items fall under a separate warranty and are covered for 30 days post purchase. Damage to these items must be reported within this time frame to be considered for replacement.