What should I do if an item is missing from my order?Updated 3 days ago
We sincerely apologize for any inconvenience caused by missing items in your order. To assist you efficiently, please follow these steps:
- Provide us with a photo of the items you received.
- Include a list of the items that are missing.
- Confirm your shipping address and email address.
- Share your order number or a photo of the packing slip.
Once we have this information, we can review your case and provide the best possible resolution, which may include a replacement, store credit, or a refund.