What should I do if an item is missing/damaged from my order?Updated 9 hours ago
We sincerely apologize for any inconvenience caused by missing/damaged item(s) in your order. To assist you efficiently, please follow these steps:
- Provide us with a photo of the items you received/the damaged item(s).
- Include a list of the items that are missing/damaged.
- Confirm your shipping address and email address.
- Share your order number or a photo of the packing slip.
Once we have this information, we can review your case and provide the best possible resolution, which may include a replacement, store credit, or a refund.