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What should I do if an item is missing/damaged from my order?Updated 9 hours ago

We sincerely apologize for any inconvenience caused by missing/damaged item(s) in your order. To assist you efficiently, please follow these steps:

  • Provide us with a photo of the items you received/the damaged item(s).
  • Include a list of the items that are missing/damaged.
  • Confirm your shipping address and email address.
  • Share your order number or a photo of the packing slip.

Once we have this information, we can review your case and provide the best possible resolution, which may include a replacement, store credit, or a refund.

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