All articles

Checkout

What types of payment methods are available?

We accept the following forms of payment: Shop Pay, Amazon Pay, PayPal, Google Pay, Meta Pay, UJ gift cards, and credit cards. We will charge your preferred payment method once your order is placed. Please note, once your order is placed we are unabl

Why don’t I see free shipping?

Only orders to the U.S. and Canada receive free shipping. Please note, standard ground shipping is not considered expedited.Free shipping offered during promotional periods is eligible only to customers in the U.S. and Canada. Other requirements will

Why won’t my discount code apply?

In most situations, you can only apply one discount code and cannot combine it with other offers. Sale and promotional items are excluded from most discounts so make sure you have at least one full-priced item in your cart before applying a code. Ple

Why can’t I use loyalty points at checkout?

We’re sorry you’re not seeing an option to redeem your points! There are a few things you can do to fix it. If you’re still having trouble applying points, please reach out to our Customer Experience Team.

Do you offer gift messaging?

We currently do not offer gift messaging with your order. If this is something you’d be interested in, please let us know and we’ll pass it along to the team!

Can I send a gift receipt?

Yes, you can send a gift receipt directly to anyone you want! A link will be included at the bottom of your order confirmation email, as well as in your order history. You can also access the gift receipt portal here.

What happens if I forget to apply a discount code during checkout?

If a discount code was not applied during checkout, kindly share the code with us for further verification, including a screenshot from where it was obtained if available. This will allow us to assist you in applying the code or discussing alternativ