Warranty + Replacements

What is Uncommon James' Warranty Policy?

We’re confident in the quality of our products and guarantee them under a warranty that starts the day you order them. Jewelry warranty. All jewelry pieces are covered under a 1 year manufacturer warranty. If your product becomes damaged or tarnishes

Do final sale items come with a warranty?

Final sale items fall under a separate warranty and are covered for 30 days post purchase. Damage to these items must be reported within this time frame to be considered for replacement.

What should I do if I receive a defective item?

If you receive a defective item, we recommend that you get in touch with our Customer Experience Team as soon as possible. Please provide photos of the defective product to help us assess the issue. Depending on the situation, you may be eligible for