Returns + Exchanges

How do I make a return/exchange?

To start the return process, please go to our Return Center. You can follow along with the steps below to complete your return. First we’ll need to find your order. Simply enter your order number along with either the zip code, email or phone number

What is Uncommon James' Return Policy?

We’re confident you’ll love our products, but if something’s not the right match for you we have a 30 day satisfaction guarantee on everything. If you need to make a return, you can begin the process online through our Return Center or at any of our

What is an Instant Exchange?

We offer Instant Exchanges if you want your new item(s) to ship before sending your return back to us! In order to process an instant exchange you will need to put your credit card information in before completing your return form. The Process. Makin

Can I change my return method?

Absolutely! If you originally submitted your return as a refund, you can change it to store credit that you can shop with. You’ll get an email 24 hours after you submit your return that will help you process that change. Please note, once you ship yo

What kind of return options are there?

Refund - A return for refund will go back to the original payment method used on the order. Please note, if you used a gift card to pay for a portion of the purchase, it will be refunded before your credit/debit card. Store Credit - A return for stor

What is your International Return Policy?

We allow international returns within 30 days of purchase. At this time, you're responsible for all International shipping costs. Reach out to out team for assistance starting your return. We will not be able to refund the shipping cost as this is di